Service Request Ticket - # 14518

Service Request Information

CONTACT Name Soukup, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 31, 2006 01:47 PM
Department University Computing Solutions Phone 88638
Location Email soukupm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030828[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location Storage

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320
TECHS Submitted by Ronni Luchterhand Contact rluchte@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Apr 04, 2006 12:39 PM 
I've ordered a replacement card.
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Brad Dougherty Apr 03, 2006 11:06 AM 
It was a bad video card. Joe is replacing it. I
delivered his machine back to him with a temporary
video card.
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Ronni Luchterhand Mar 31, 2006 01:49 PM 
Computer is in the tech area already.  Computer 
powers on but doesn't post at all.
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Ronni Luchterhand Mar 31, 2006 01:48 PM 
according to Dell (support site) it means there 
is "Other failure: See "Contacting Dell" in the 
Owner's Manual for instructions on obtaining 
technical assistance."
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