Service Request Ticket - # 14526

Service Request Information

CONTACT Name Young, Niki   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 02, 2006 02:19 PM
Department Center for Academic Innovation Phone 88895
Location Email youngn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040961[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Pentium M, 1.60GHz,2MB,Cache,533MHz
Serial No. 8YM3Q71 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from P0053370

Wired NIC 00:12:3F:D8:99:6F


Wireless NIC 00:12:F0:88:A8:0B

TECHS Submitted by Robin Wilson Contact rwilso1@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Apr 03, 2006 11:06 AM 
fixed
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Robin Wilson Apr 02, 2006 02:21 PM 
After receiving fixed laptop, she could not 
login, had her reboot and now she gets diagnostic 
screens and test screens.  Will not go to boot 
window. needs asap.
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