Service Request Ticket - # 14577

Service Request Information

CONTACT Name Deane, Jeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2006 11:02 AM
Department Social Science Phone 88288
Location Email deanej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20031322[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag 1T2V051 Description Latitude D600 Pentium M 1.6GHz 14.1 in.
Serial No. 1T2V051 Location ITC 207 Storage (was SS Departmental Laptop)

CPU Pentium M-1.7 GHz


OS Software Office from P0047835

Wired NIC 00:0F:1F:A5:96:3B


Wireless NIC 00:90:96:B3:B0:6C

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact agonzal@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gonzalez
Email

Public
Entered by Date Memo
Andrew Gonzalez Apr 04, 2006 12:42 PM 
Spyware/virus scans turned up clean.
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Andrew Gonzalez Apr 04, 2006 12:39 PM 
Downloaded latest touchpad drivers from dell.
Disabled the mouse stick in the options.
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Andrew Gonzalez Apr 04, 2006 11:43 AM 
going
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Joan Guralnick Apr 04, 2006 11:03 AM 
Jeanne is not sure which key it is Mary says g.  
Max says b.  When they press this key the cursor 
jumps around instead of printing the letter.
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