Service Request Ticket - # 14579

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2006 11:48 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050032[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 170 Ultra-Thin Client, all-in-one with 17in Flat Panel #BAE-400-00
Serial No. 00120409-MD044830403 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:CC:DC:48

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact agonzal@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gonzalez
Email

Public
Entered by Date Memo
Andrew Gonzalez Apr 04, 2006 01:42 PM 
Went down and unplugged/plugged in the thin
clients so they would restart. They can be used now.
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Joan Guralnick Apr 04, 2006 11:51 AM 
She said that it is the students who are locking 
up the computer. She is hoping that someone can 
prevent students from doing this in the future. 
Thanks
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