Service Request Ticket - # 14581

Service Request Information

CONTACT Name Solvedt, Nora   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2006 12:43 PM
Department Library & Media Services Phone 88158
Location Email solvedtn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020682[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. C955X21 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft XP Pro from old cpus P0032877, Adobe Photoshop v7 from P0042816, Macromedia Dreamweaver MX from LIB licenses, Acorbat 6 pro from LIB licenses

Wired NIC 00:07:E9:78:55:F1

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact skirkla@wou.edu 88925

Tracking

Entered by Date Memo
Scott Kirkland
Email

Public
Entered by Date Memo
Scott Kirkland Apr 04, 2006 01:39 PM 
Added them as admins no problems, things work fine.
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Joe Crowe Apr 04, 2006 01:06 PM 
trippc and solvedtn are the users.....
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Joe Crowe Apr 04, 2006 01:05 PM 
HL20681STUDENT doesn't seem to be manageable.  I
can ping it...that's it...
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Joe Crowe Apr 04, 2006 01:01 PM 
one done (2)...the other (1) is off.  Nora is
turning it on....
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Joan Guralnick Apr 04, 2006 12:43 PM 
"Need administrative access"  THe other WOU# is 
20020681[Edit Inv].  Thanks
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