Service Request Ticket - # 14590

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2006 02:37 PM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040366[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description Sun Ray 1g Ultra-Thin Client #BAE-110-00
Serial No. MB043030640 Location Unknown

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:86:77:91


TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

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Entered by Date Memo
Brian Smith Apr 05, 2006 11:10 AM
A couple of the thin clients had a couple of
firefox sessions that were locked up.  I logged
them out and they are working now.
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Brian Smith Apr 05, 2006 10:55 AM
taking a look.
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Audrey Macken Apr 04, 2006 02:38 PM
He said they are just not printing, and not 
giving any messages. Only one computer is doing 
it (according to students) but he would like all 
three of them to be checked.
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