Service Request Ticket - # 14605

Service Request Information

CONTACT Name Bergeland, Melissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 05, 2006 09:06 AM
Department Campus Recreation/HWC Phone 88860
Location Email ineckm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020094[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. 601GP11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software

Wired NIC 00:07:E9:01:35:C4

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Apr 07, 2006 08:37 AM 
seems to be working.  she'll call if it poops out
again
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Ronni Luchterhand Apr 07, 2006 08:19 AM 
heading over with new parts... not confident it
will work but may as well try it
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Courtney Wehner Apr 06, 2006 07:52 AM 
She called back and said that someone came 
yesterday to work on her internet and it was fine 
until right before she was going to leave 
yesterday it kicked her off again and showed her 
the "Page cannot be displayed" error. Then it 
happened again this morning.
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Ronni Luchterhand Apr 05, 2006 09:12 AM 
called Teresa, they couldn't find her office. 
Redirected, they will try again today.  Called
Melissa and left a message.
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Courtney Wehner Apr 05, 2006 09:08 AM 
on her problem. She said that she has no internet 
connection. The page says "Not Found" "Cannot 
find server DNS error" SHe said that Ronnie came 
in to look at it but there was a problem I guess. 
So maybe ask Ronnie for more info if needed. 
Thanks
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