Service Request Ticket - # 14607

Service Request Information

CONTACT Name Erckenbrack, Leticia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 05, 2006 09:35 AM
Department Student Enrichment Program Phone 88032
Location Email erckenbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20010739[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4-1.7Ghz
Serial No. 6RB4H11 Location PDR

CPU Pentium 4-1.7GHz


OS Unknown Software Office XP Pro from P0037248

Wired NIC 00:02:B3:AA:29:76


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public

Entered by Date Memo
Joe Crowe Apr 05, 2006 09:57 AM
Hi Letitia,

The Communications Express calendar is one way to
access your good calendar data.  Think of this
like a road to a goal (your calendar data).  This
road is under constrction and has big nasty
potholes.  We advise that you use a different road
to get to the same place.  I've included a link
that will take you on this different road.

http://sundown.wou.edu:82

This will look the same at first.  After logging
in, you'll see the interface for Calendar Express.


Another alternative is settiing up Microsoft
Outlook.  The caveat is that you need to have
Office 2003 (Office XP is not secure enough).

thanks,

Joe Crowe
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Courtney Wehner Apr 05, 2006 09:36 AM
She knows that there are still problems with the 
school's calendars so she just needs direction as 
to how to convert her info. You can call her 
anytimne today.
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