Service Request Ticket - # 14609

Service Request Information

CONTACT Name Naggiar, Don   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 05, 2006 09:56 AM
Department Creative Arts Phone 88095
Location Email naggiard@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030129[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Pentium 4 Processor
Serial No. 72VYC31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office XP Pro (P0044157) (9/2003) Dreamweaver MX2004 (PO20030129)

Wired NIC 00:07:E9:6F:93:95

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Apr 05, 2006 10:07 AM 
walked him through the compose selection...
working fine
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Ronni Luchterhand Apr 05, 2006 10:05 AM 
info like what app he is using/how he is accessing
the list would be nice...  I'll call him and find out
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Joan Guralnick Apr 05, 2006 09:56 AM 
I created this task.  It sounds like a user who 
needs some instruction.
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