Service Request Ticket - # 14619

Service Request Information

CONTACT Name Hale, Karla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 05, 2006 01:36 PM
Department Phone 88597
Location Email halek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20030468[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0034708; 17
Serial No. MX08G152476051BGAESP Location PDR
TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Apr 05, 2006 02:53 PM 
she had adobe acrobat 5 installed as well as
reader 7.0 acrobat 5 uninstalled issue resolved.
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James Varieur Apr 05, 2006 02:26 PM 
Karla called back and said one of us (techs?) 
called her but did not leave a message. Since 
there was no message I don't know how she would 
know we called. She did not know who called her. 
I don't know who called her but she did call the 
helpdesk  so I am letting you know.
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Michael Orr Apr 05, 2006 01:37 PM 
This is imparing her ability to do webCT work
since she can't open up the pdfs there.
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