Service Request Ticket - # 14634

Service Request Information

CONTACT Name Smith, Amanda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 06, 2006 09:32 AM
Department Deaf Studies and Professional Studies Phone 88650
Location Email smithar@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040664[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. C7T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751, REST of Software MOVED TO W#20050142 -EndNote v9 WIN from P0054076, Inspiration v7.6 WIN/MAC from P0054076, Adobe Acrobat 7.0 WIN from P0053991

Wired NIC 00:11:43:BB:0B:B0

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Apr 06, 2006 11:02 AM 
user was log on as my session.
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Myron Hoeckle (Student) Apr 06, 2006 10:10 AM 
Troy wanted me to visit her after 11:00 but I get
off work at 11:00 I'll stay and look at this but
not more the 15 minutes because I would like to
eat some time today... =)
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Joan Guralnick Apr 06, 2006 09:50 AM 
She didn't know
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Troy Knabe Apr 06, 2006 09:45 AM 
Joan, where were they located?  What are the file
names?
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Myron Hoeckle (Student) Apr 06, 2006 09:36 AM 
I overheard a little about the situation maybe
this was saved in the wrong spot?
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Joan Guralnick Apr 06, 2006 09:33 AM 
She would like some of this music for class 
tomorrow
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