Service Request Ticket - # 14636

Service Request Information

CONTACT Name Kazerouni, Rahim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 06, 2006 10:07 AM
Department Natural Science Division Phone 88489
Location Email kazeror@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040658[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 32t8z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:10:73

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Apr 10, 2006 11:06 AM 
done
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Joan Guralnick Apr 10, 2006 10:40 AM 
I really screwed up on this.  I wrote down what 
Rahim said instead of what he meant.  He has no 
network access on this machine.
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Joan Guralnick Apr 10, 2006 10:38 AM 
I got a call. They need this machine for classes 
today.
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Ronni Luchterhand Apr 07, 2006 12:10 PM 
not in active directory
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Joan Guralnick Apr 06, 2006 10:08 AM 
check and see if the machine is plugged in.  I 
was in there last week and another prof had one 
of the machines unplugged.
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