Service Request Ticket - # 14637

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 06, 2006 10:28 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050039[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 170 Ultra-Thin Client, all-in-one with 17in Flat Panel #BAE-400-00
Serial No. 00120409-MD051630155 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:CC:DA:13

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact skirkla@wou.edu 88925

Tracking

Entered by Date Memo
Scott Kirkland
Email

Public
Entered by Date Memo
Scott Kirkland Apr 06, 2006 12:53 PM 
plugged the cable back in and amazingly it worked!
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Scott Kirkland Apr 06, 2006 12:46 PM 
MAC should be 00-03-BA-CC-DA-13
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Joe Crowe Apr 06, 2006 12:21 PM 
Please verify that 20050039[Edit Inv] has the mac address of
00-03-BA-CC-DA-15
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Joan Guralnick Apr 06, 2006 10:29 AM 
She said that it is the one by the information 
desk
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