Service Request Ticket - # 14650

Service Request Information

CONTACT Name Smith, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 07, 2006 09:07 AM
Department College of Education Phone 88825
Location Email smitht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010873[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4500 Series, Pentium 4 - 1.8Ghz
Serial No. JVHVK11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software Office XP Pro from P0037633

Wired NIC 00:02:B3:AA:E3:C0

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

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Entered by Date Memo
Michael Orr Apr 07, 2006 09:10 AM 
After reboot her login worked fine.
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Michael Orr Apr 07, 2006 09:08 AM 
It logged in under (what appears to be) default
user. It's not her login and none of her settings
or icons are correct. She's a bit confused.
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