Service Request Ticket - # 14653

Service Request Information

CONTACT Name Deane, Jeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 07, 2006 09:59 AM
Department Social Science Phone 88288
Location Email deanej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030766[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag 5WC0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. 5WC0Y41 Location

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, DreamweaverMX 2004 from Poo49831, InDesign CS v3 w/pagemaker plugin pack from P0049831,

Wired NIC 00:0C:F1:EA:1F:D0

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Apr 07, 2006 11:51 AM 
alerted Teresa
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Ronni Luchterhand Apr 07, 2006 10:37 AM 
checking to see if internet works... it doesn't...
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Michael Orr Apr 07, 2006 10:12 AM 
she rebooted the machine and called back in to say
that the reboot didn't help at all. No network
drives are listed.
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