Service Request Ticket - # 14670

Service Request Information

CONTACT Name Lindsay, Lynne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 07, 2006 05:28 PM
Department College of Education Phone 88272
Location Email lindsayl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020775[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Intel P4-2.8GHz
Serial No. BRHNF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office XP Pro from P0043102

Wired NIC 00:07:E9:6A:00:EA

TECHS Submitted by Dylan Meyers Contact phoscey@yahoo.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Apr 10, 2006 10:04 AM 
left voicemail... student has infected machine
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Dylan Meyers Apr 07, 2006 06:04 PM 
The error was "sophos anti virus wm97/Thus-T 
detected. Disinfection successful." She recieved 
this message after trying to download work from a 
student located in Alaska. The students website 
is www.sisd.org/~lsmalley@sisd.org.
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