Service Request Ticket - # 14673

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 10, 2006 08:03 AM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050794[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. FPW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700, Photoshop Elements v4.0 WIN License and Premiere Elements v2.0 WIN license from P0056366

Wired NIC 00:12:3F:95:22:A2

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Audrey Macken Apr 10, 2006 08:09 AM 
He thinks he figured it out, he'll call back if 
he hasn't.
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Audrey Macken Apr 10, 2006 08:07 AM 
The message says "Sun Java System Communications 
Express, please view page 1, date." NS 124 is the 
printer and the room that it is in. He said it 
only happens when he prints an email. It will 
print the entire thing, but then it prints a 
whole bunch of pages with this message at the top.
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