Service Request Ticket - # 14680

Service Request Information

CONTACT Name Price, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 10, 2006 10:47 AM
Department International Education & Development Phone 88493
Location Email pricemv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040747[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 700M, Pentium M, 12.1in WXGA
Serial No. JM9MY61 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from P0051751, 80/20 share of Adobe Creative Suite 2 Premium WIN License from P0053186, Filemaker Pro 7 from P0052260.
TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Apr 10, 2006 11:43 AM 
just muted
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Michael Orr Apr 10, 2006 10:49 AM 
She said she'd prefer a phone call to email for
contact.
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Michael Orr Apr 10, 2006 10:49 AM 
She doesn't have the laptop here every day. So if
we can't reach her today call her and schedule
something so she knows to bring in the laptop. It
IS here today.
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Michael Orr Apr 10, 2006 10:47 AM 
She said she can't figure out why there's no
sound. Maybe it's just muted in sound control?
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