Service Request Ticket - # 14745

Service Request Information

CONTACT Name Laux, Tami   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 12, 2006 04:21 PM
Department Student Health & Counseling Center Phone 88850
Location Email lauxt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040560[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 SFF, Pentium 4 Processor 540
Serial No. 317SK61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0050950, Appointments Pro

Wired NIC 00:11:43:B1:3E:08

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Apr 14, 2006 08:15 AM 
doubled task.  the other on in the list is for
printing problems on this machine.  closing
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Myron Hoeckle (Student) Apr 13, 2006 10:56 AM 
she is not currently working at that desk she will
call when she is.
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Myron Hoeckle (Student) Apr 13, 2006 10:28 AM 
called this contact # and it was patty ducther.
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Michael Orr Apr 12, 2006 04:21 PM 
She uses two different machines depending on the
shift. On the one listed above she can't print.
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