Service Request Ticket - # 14748

Service Request Information

CONTACT Name Whitmore, Tamie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 13, 2006 08:30 AM
Department Phone 88587
Location Email whitmort@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030663[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 2760Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Macromedia Studio MX 2004 from P0052515

Wired NIC 00:0C:F1:EA:55:F1

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Apr 13, 2006 09:03 AM 
she will call back.
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Myron Hoeckle (Student) Apr 13, 2006 09:02 AM 
she will call back, told her to hold the power
button, not just press it.
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Courtney Wehner Apr 13, 2006 08:32 AM 
She has tried to shut it down, Ctrl-Alt-Delete, 
but nothing works. This is their main computer 
that they do all their schedules with. That is 
why I put it at High Priority. Thanks
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