Service Request Ticket - # 14768

Service Request Information

CONTACT Name Harding, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 14, 2006 09:29 AM
Department VP Academic Affairs/Provost Phone 88807
Location Email hardinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010421[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description P0033977; Dimension 4300, P4-1.5Ghz
Serial No. 2DW6X01 Location PDR

CPU Pentium 4-1.7GHz


OS Software WIN 2000 Pro w/ XP Pro upgrade coupon, NAV corp., Office XP Pro (P0044246), Win XP (P0044246)

Wired NIC 00:02:B3:65:09:B2

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Apr 14, 2006 09:40 AM 
She's already in the group.  I added myself...I
got in.  Going up..
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Michael Orr Apr 14, 2006 09:30 AM 
The ones that are giving her the error are the
most important ones for her to have access to.
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Michael Orr Apr 14, 2006 09:30 AM 
When she tries to open the drive she gets "Access
Denied" It's the J drive. Some folders are
working, but most of them give her the access
denied error.
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