Service Request Ticket - # 14775

Service Request Information

CONTACT Name Fox, Marcella   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 14, 2006 10:24 AM
Department Phone 88699
Location Email foxm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030733[Edit Inv] (opens in a new window) Bldg/Room APSC was SEP 201
Service Tag J3F0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. J3F0Y41 Location UNK

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Acrobat Pro v6.0 from P0051317 transfered to W#20071244 for Sheree Soalrio Aug2008

Wired NIC 00:0C:F1:EA:3A:17

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Apr 17, 2006 08:43 AM 
remoted in, tried deleting again then logged in
and logged out again and they appear deleted. 
She'll call back if the problem continues
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Michael Orr Apr 14, 2006 10:24 AM 
She has deleted folders and they reappear after
she's deleted them. She'd like to know why this is
happening and how she can make it stop.
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