Service Request Ticket - # 14800

Service Request Information

CONTACT Name Hansen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 17, 2006 01:38 PM
Department Service Learning & Career Development Phone 88652
Location Email hansenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030792[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. FP80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Creative Suite Premium Win from P0050226, Dreamweaver MX 2004 from P0047671, Acrobat Pro 6.0 from P0048731

Wired NIC 00:0C:F1:EA:00:11

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact agonzal@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gonzalez
Email

Public
Entered by Date Memo
Andrew Gonzalez Apr 19, 2006 03:13 PM 
Called, Jennifer Hanson answered. She said the
problem was that she was not signed in. So its
fine now she says.
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Ronni Luchterhand Apr 19, 2006 08:18 AM 
called and talked to Jennifer, she didn't know
what was going on and will talk to the student
worker and they will call us back (sometime after 10)
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Andrew Gonzalez Apr 18, 2006 04:44 PM 
I called about 30 minutes prior to this entry, and
the student worker wasn't there. Audrey said the
student worker just called and expressed the
importance. So I called back immediatly but they
are closed for the day.
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Audrey Macken Apr 18, 2006 04:37 PM 
Student worker Megan came in to check the status 
of this. She said it is important that this be 
resolved by 2 or 3 tomorrow. I told Andrew about 
it.
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Courtney Wehner Apr 17, 2006 01:40 PM 
They need this before Wednesday; that is when it 
is due I guess.
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Courtney Wehner Apr 17, 2006 01:40 PM 
She said that when she opens a file that is saved 
under Publisher some of the text is not there and 
she cannot edit it either. It is saved 
under 'Career Services' then go to '2005-2006' 
and then open the 'Programs' file and that is 
where the problem is she said.
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