Service Request Ticket - # 14808

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 17, 2006 03:40 PM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031253[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PowerMac Dual G5-1.8GHz
Serial No. G84243V3QPR Location PDR

CPU G5-Dual 1.8GHz


OS Software Office 2004 Pro from P0047748, Adobe Creative Suite Premium(see newer version below) and Dreamweaver MX 2004 from P0047748(see newer version below), Adobe Creative Suite Prem CS2 V2 Mac License from P0056554, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488, Macromedia Studio 8 with Flash Pro from P0058823

Wired NIC 00:0D:93:AF:EC:3E

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Apr 18, 2006 03:52 PM 
Mail was holding onto a bad password.
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Joe Crowe Apr 18, 2006 02:03 PM 
Called her....asked her if she's speaking of the
3-paned mail or is it after dbl-clicking on the msg.
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Audrey Macken Apr 17, 2006 03:44 PM 
When she clicks on an email in the "sent 
messages" folder she gets a message saying "This 
message from Denise Visuano has not been 
downloaded from the server." She needs to be able 
to print out bids she has sent for the office, 
but she can't view them. The info at the top of 
the message (sent to, subject...) is there, but 
this message replaces the body of the email.
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