Service Request Ticket - # 14830

Service Request Information

CONTACT Name Boderman, Don   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 18, 2006 01:49 PM
Department Student Enrichment Program Phone 88656
Location Email boderman@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040818[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Latitude D800 Notebook Intel Pentium M with 15.4 WUXGA with Advanced Port Replicator and monitor stand
Serial No. 966Y771 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software Microsoft Office Pro 2003 from P0052260

Wired NIC 00:11:43:70:36:B3


Wireless NIC 00:0B:7D:1E:AE:CB

TECHS Submitted by Scott Kirkland Contact skirkla@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith May 01, 2006 12:29 PM 
done
 Add Attachment
Ronni Luchterhand May 01, 2006 08:33 AM 
SR14965 looks like issues are related. closing
14965 and keeping this one open
 Add Attachment
Brian Smith Apr 19, 2006 10:32 AM 
will be back on monday
 Add Attachment
Scott Kirkland Apr 18, 2006 01:50 PM 
Joe created a new profile for him and so Palm
stuff doesn't work. Just needs to be reinstalled.
It's an older Palm
 Add Attachment