Service Request Ticket - # 14841

Service Request Information

CONTACT Name Loving, Mollie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 18, 2006 04:29 PM
Department Disability Access Services Phone 88250
Location Email lovingm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030672[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. C660Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:56:85

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Apr 19, 2006 11:22 AM 
was able to remote in, working again.  deleting
cookies and/or closing down the browser and
reopening seems to clearup the problem (Script error)
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James Varieur Apr 19, 2006 11:11 AM 
Mollie called back to say that the problem still 
exists. It did ot do it while ronni was there but 
it still has problem. She said it was doing it 
now.
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Ronni Luchterhand Apr 19, 2006 08:31 AM 
went over to take a look and it started working....
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Ronni Luchterhand Apr 19, 2006 08:21 AM 
heading over
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Audrey Macken Apr 18, 2006 04:32 PM 
The message says "Internet Explorer Script Error: 
Error has occurred in the script on this page: 
line 93 character 1... Do you want to continue 
running scripts on this page?" It has happened in 
banner and in her email. She can select Print 
screen, but when she hits the icon or file, 
print, she gets this message.
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