Service Request Ticket - # 14852

Service Request Information

CONTACT Name Palmer, Tina L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 20, 2006 08:31 AM
Department Student Success & Advising Office Phone 88732
Location Email palmert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020078[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. 3Z0GP11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software Filemaker Pro v8 from P0055324 installed as v7, Macromedia Contribute 3 with CPS from P0056987

Wired NIC 00:07:E9:01:31:E8

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Apr 20, 2006 09:11 AM 
printer was installed on the machines but not set
as default... scot's a noob, should've copied your
profile to the default...
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Myron Hoeckle (Student) Apr 20, 2006 08:54 AM 
20031289[Edit Inv]
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Courtney Wehner Apr 20, 2006 08:32 AM 
She went in on the computer and told it what 
printer to print to but it still is not doing 
that. The other WOU# is 20050795[Edit Inv], and they needed 
these hooked up to the same printer that is in 
the office. Thanks
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