Service Request Ticket - # 14855

Service Request Information

CONTACT Name Avery Valentine, Laura   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 20, 2006 09:06 AM
Department Upward Bound Phone 88061
Location Email averyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20031000[Edit Inv] (opens in a new window) Bldg/Room APSC 501
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. CN-02Y-315-71618-44RAJ25 Location Upward Bound
TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Joe Crowe Apr 20, 2006 12:06 PM 
Hey Myron, can you confirm that this was done.
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Myron Hoeckle (Student) Apr 20, 2006 11:02 AM 
drivers on T were not working correctly new ones
needed... getting them now.
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Myron Hoeckle (Student) Apr 20, 2006 10:38 AM 
UB30735AVERYL is the computer name
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Joan Guralnick Apr 20, 2006 10:35 AM 
She just called back and is still unable to print 
to the printer
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Myron Hoeckle (Student) Apr 20, 2006 10:15 AM 
she will call if she still has a problem... set up
locally.
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Myron Hoeckle (Student) Apr 20, 2006 09:49 AM 
I can no longer remote to radar I guess I was
taken off the allow list.
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Myron Hoeckle (Student) Apr 20, 2006 09:39 AM 
she cannot print to the printer... it said it was 
missing drivers I installed them. but still 
getting it... permissions on radar?
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Myron Hoeckle (Student) Apr 20, 2006 09:17 AM 
heading over.
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Myron Hoeckle (Student) Apr 20, 2006 09:16 AM 
this Wou# in inventory is a flat panel monitor.
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