Service Request Ticket

Service Request Information

CONTACT	Name	Palmer, Tina L.	Date	Apr 20, 2006 11:57 AM
	Department	Student Success & Advising Office	Phone	88732
	Location		Email	palmert@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20031289 (opens in a new window)	Bldg/Room	ITC 007
	Service Tag	14JQ051	Description	Dimension 4600 P4 2.8GHz
	Serial No.	14JQ051	Location	Spare Parts (was Tina Palmer)
	CPU	Pentium 4-2.80Ghz
	OS		Software	MS Office from P0047835, Filemaker Pro 7 from P0052260, Macromedia Contribute 3 with CPS from P0056987
	Wired NIC	00:0C:F1:E7:AE:FA

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	skirkla@wou.edu	88925

Entered by	Date	Memo
Scott Kirkland			Email Public
Entered by	Date	Memo
Scott Kirkland	Apr 26, 2006 02:59 PM	I emailed her and got the right wou number. I just installed contribute and called stewart.	Add Attachment
Scott Kirkland	Apr 25, 2006 12:54 PM	So after looking at Inventory, that wou number is a Dell 19" Monitor.	Add Attachment
Joan Guralnick	Apr 25, 2006 10:06 AM	Mona called. Her machine number is 20051016.	Add Attachment
Scott Kirkland	Apr 24, 2006 02:08 PM	Called Mona 88737 and left a message... I was looking for her WOU number	Add Attachment
Joe Crowe	Apr 21, 2006 09:12 AM	Scott....I need you to update this (and future) task with better notes. Tina called. The last copy goes on Mona K-Hinds computer.	Add Attachment
Tricia Flaherty	Apr 20, 2006 11:59 AM	Contribute 3 with CPS from P0056987(Serial#CTD300- 50838-67280-80439 on T: drive) was purchased for 3 stations - Tina Palmer W#20031289, Michele Price W#20030854, Student desk W#20020078 APS501 Study Abroad office APS501 please contact Stewart Gilbert to let him know that installs were completed	Add Attachment