Service Request Ticket - # 14860

Service Request Information

CONTACT Name Yang, Neng   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 20, 2006 12:04 PM
Department International Education & Development Phone 88590
Location Email yangn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030843[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320,transfering to new CPU W#20090736 12-2009 Adobe Creative Suite Prem v2 from P0056876 Macromedia Contribute 3 with CPS from P0056987.

Wired NIC 00:0C:F1:E9:B7:4C

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact skirkla@wou.edu 88925

Tracking

Entered by Date Memo
Scott Kirkland
Email

Public
Entered by Date Memo
Scott Kirkland Apr 25, 2006 01:36 PM 
Going to continue working on this task under task
number 14859 Tina Palmer's task for installing
Contruibute.
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Scott Kirkland Apr 20, 2006 01:42 PM 
After working through the confusion, Neng needs it
installed on his computer and a student
workstation. Someone will call back with that
information on which student workstation. It is
currently installed on Neng's.
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Tricia Flaherty Apr 20, 2006 12:07 PM 
Contribute 3 with CPS from P0056987(Serial#CTD300-
 50838-67280-80439 on T: drive) was purchased for 
Neng Yang on W#20030843[Edit Inv] in APS501 . Please Note 
that Contribute was installed on this machine 
recently but the serial number used was for 
a "test batch of licenses" the serial number 
above is from the purchased license.  Contact 
Tricia if you have any questions
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