Service Request Ticket - # 14883

Service Request Information

CONTACT Name Hickerson, Ryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2006 02:15 PM
Department Humanities Division Phone 88762
Location Email hickersr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040623[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag BY2QV61 Description OptiPlex GX280 SFF, Pentium 4, 3.2GHz, 1M, 800MHz
Serial No. BY2QV61 Location ITC Fee Payment

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0051548

Wired NIC 00:11:43:BA:CF:2A


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public

Entered by Date Memo
Brian Smith May 11, 2006 02:24 PM
done
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Courtney Wehner May 11, 2006 01:43 PM
He called wondering when his computer would be 
ready. I told him that it looked like it was 
ready to be delivered. He sia dtha tit can be 
dropped off anytime and if his office is locked, 
then you cna go to Debie from the Humanities 
office and she will unlock it for you. Thanks
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Joe Crowe May 11, 2006 12:17 PM
I placed the machine in the out box
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Joe Crowe May 11, 2006 12:16 PM
I've swapped the proc.  Tested a bit.  Runs okay.
 Ready for delivery.
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Joe Crowe May 02, 2006 10:53 AM
Cool...Summer is giving us


FORMATTING!
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Myron Hoeckle (Student) Apr 27, 2006 10:53 AM
reassigned to joe.
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Myron Hoeckle (Student) Apr 27, 2006 08:48 AM
I brought it to his office and it wouldn't power
on... and I brought it back same thing.
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Myron Hoeckle (Student) Apr 26, 2006 04:48 PM
will do it tomorrow at 8:00 am
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Myron Hoeckle (Student) Apr 26, 2006 04:48 PM
joe replaced them anc it is ready to go back.
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Joe Crowe Apr 24, 2006 02:40 PM
I've ordered a mobo, CPU and PS
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Myron Hoeckle (Student) Apr 24, 2006 02:09 PM
forwarding to joe for part orders.
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Myron Hoeckle (Student) Apr 21, 2006 04:50 PM
stress testing.
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Myron Hoeckle (Student) Apr 21, 2006 04:30 PM
logged in and browseing... it is rather warm.
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Myron Hoeckle (Student) Apr 21, 2006 04:08 PM
machine picked up.
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Myron Hoeckle (Student) Apr 21, 2006 03:40 PM
called informed him of the situation and that he
would get a thin client.
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Courtney Wehner Apr 21, 2006 02:16 PM
The fan used to make a loud noise, now he does 
not hear it anymore and thinks it might be broke. 
He says that this is not really important, and 
can wait till next week, but he does still need 
help. THanks
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