Service Request Ticket - # 14902

Service Request Information

CONTACT Name Boespflug, Randy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 24, 2006 01:23 PM
Department Phone 88313
Location Email boespflugr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050991[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 1QPYB91 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS OfficePro 2003 from P0056135, Dragon Naturally Speaking Medical v8.0 #A709A-F00- 8.0 from P0056567 upgraded to Dragon NatSpking Medical v10 from P0069627

Wired NIC 00:12:3F:CD:60:35

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Andrew Gonzalez Apr 24, 2006 04:23 PM 
HDD diagnostic failed - returned code 4.
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Andrew Gonzalez Apr 24, 2006 04:19 PM 
Brought the computer back. Running diagnostics.
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Andrew Gonzalez Apr 24, 2006 03:56 PM 
Going to check it out.
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Andrew Gonzalez Apr 24, 2006 03:13 PM 
Is with patients until ~3:30. Should be available
after 4.
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Courtney Wehner Apr 24, 2006 01:24 PM 
"WIndows could not start because of an error in 
the software, :load needed DLS for kernel"  He is 
in his office till 5p today. Thanks
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