Service Request Ticket - # 14921

Service Request Information

CONTACT Name Smith, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 25, 2006 11:31 AM
Department College of Education Phone 88825
Location Email smitht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040754[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5 20in 1.8GHz SuperDrive # Z096
Serial No. sqp5120p2pnz Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0051830

Wired NIC 00:11:24:6F:EF:88

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Sep 14, 2006 04:26 PM 
This machine has bee reassigned
 Add Attachment
Andrew Gonzalez May 04, 2006 12:26 PM 
The mac this one is supposed to replace is being
used as a sort of server. I talked to Mary Bucy
and she said that it contains a lot of student
data and many of the professors access it. Brought
it up with Tricia, perhaps to find another mac
this new one can replace...it's being worked out.
 Add Attachment
Brad Dougherty May 03, 2006 11:57 AM 
Called and left a message on her audix letting her
know that the machine is ready for delivery.
 Add Attachment
Brian Smith Apr 28, 2006 11:33 AM 
named, and ready to go.
 Add Attachment
Tricia Flaherty Apr 25, 2006 11:31 AM 
Setup sheet is on Imac underneath Tech Inbox with 
more info
Add Attachment