Service Request Ticket - # 14936

Service Request Information

CONTACT Name Deane, Jeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 25, 2006 04:41 PM
Department Social Science Phone 88288
Location Email deanej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030766[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag 5WC0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. 5WC0Y41 Location

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, DreamweaverMX 2004 from Poo49831, InDesign CS v3 w/pagemaker plugin pack from P0049831,

Wired NIC 00:0C:F1:EA:1F:D0

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith May 02, 2006 03:59 PM 
done
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Audrey Macken May 02, 2006 03:37 PM 
Called back about this, transferred him to Brian.
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Ronni Luchterhand Apr 28, 2006 02:08 PM 
called Jeane, Richard wasn't in yesterday.  He is
expected back next week (tuesday) and she will
have him call then
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Brad Dougherty Apr 26, 2006 11:54 AM 
Richard is gone until tomorrow (4/26/2006). Jeanne
will have him call when he gets in at 3:30pm.
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Audrey Macken Apr 25, 2006 04:43 PM 
Student worker Richard Rodgers called to say that 
since this computer was updated yesterday, he has 
been unable to copy files onto it. He has tried 
and, when he went to open the files or to find 
them, they were not on the computer.
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