Service Request Ticket - # 14950

Service Request Information

CONTACT Name Wildfang, Connie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 26, 2006 02:13 PM
Department College of Education Phone 88689
Location Email wildfangc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020767[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Intel P4-2.8GHz
Serial No. BRHNF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office XP Pro from P0043102, Dreamweaver MX from P0043066 upgraded to Dreamweaver v8 from P0059359

Wired NIC 00:07:E9:6A:04:96

TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Apr 26, 2006 02:44 PM 
Hello,
 
Sun is aware of the recurring event problem with
the calendar system.
 
There is however a way around this problem, you
can use the old interface.
 
sundown.wou.edu:82 
 
This link above will take you to that interface
where the bug is non-existent.
 
 
Any questions, problems or concerns you can E-mail
Myself directly or you can call/ E-mail the
Service Request Desk (838-8925)/ucshelpdesk@wou.edu
 
Thanks,
 
 
Myron Hoeckle
UCS Senior Tech
Phone: 838-8925
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James Varieur Apr 26, 2006 02:30 PM 
I did e-mail her the alternate calendar link to
try http://www.wou.edu:82
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James Varieur Apr 26, 2006 02:14 PM 
She is getting a "error java.lang.nulpointer
exception." message when she tries to edit her
calendar.
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