Service Request Ticket - # 14978

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 27, 2006 04:48 PM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040812[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex SX280 Intel Pentium 4 Processor 540
Serial No. 2G5K971 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0052260

TECHS Submitted by Scott Kirkland Contact skirkla@wou.edu 88925
Primary Technician Contact 88925

Tracking

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Nathan Sauer Apr 28, 2006 10:15 AM
Scott tested and ran diagnostics, could not get an
error or failure.  Will watch for further issues.
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Ronni Luchterhand Apr 28, 2006 07:59 AM
Check room schedule?  Where is computer located?
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Scott Kirkland Apr 27, 2006 04:50 PM
Restarted computer and tried logging in, took
about 5 minutes and never logged in...then I shut
it off. (Ran out of time) Please run Diags or see
if you can log in/reproduce the blue screen. Check
Room Schedule to see available
time***https://banweb.ous.edu/wouprd/owa/wou_web.p_room_sched
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