Service Request Ticket - # 14981

Service Request Information

CONTACT Name James, Kate   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 28, 2006 09:15 AM
Department Center for Academic Innovation Phone 88831
Location Email jamesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20031286[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 P4 2.8GHz
Serial No. F4JQ051 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office from P0047835

Wired NIC 00:0C:F1:E7:C3:79


TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public

Entered by Date Memo
Joe Crowe Apr 28, 2006 09:59 AM
Hi Kate,

The calendar for Communications Express continues
to decline and be riddled with problems.  It seems
that for each problem Sun resolves, they create
two more.  They do, however, have a separate
calendar application that works quite nicely.  For
calendar users, we are asking that they use this link:

http://sundown.wou.edu:82

This will point to the same data, but uses a
different application which works.

I've attached a link that can be placed on your
desktop for convenience.

Please let me know if you have any questions.

thanks,
Joe Crowe
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Michael Orr Apr 28, 2006 09:16 AM
This problem has been off and on for a couple of
weeks but it's gotten much worse in the past
couple of days.
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