Service Request Ticket - # 14990

Service Request Information

CONTACT Name Scheck, Stephen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 29, 2006 04:06 PM
Department Natural Science Division Phone 88277
Location Email schecks@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030610[Edit Inv] (opens in a new window) Bldg/Room OPE Football Locker Room
Service Tag 7N80Y41 Description Dimension 4600, P4-2.80GHz
Serial No. 7N80Y41 Location tod smith EXEMPT

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:ED:11

TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand May 01, 2006 08:05 AM 
according to SRline, he should've been alerted and
no task should've been made (there is nothing we
can do until the switches are back up.  then
SRline should call and let him kjnow and if he
restarts and it doesn't work then we go out). closing.
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UCS Tech Apr 29, 2006 04:18 PM 
OOPS!! Not correct. He is in his own office Rm 
234 in HSS and the wireless is down and a main 
switch. That is probably why he cannot connect to 
anything. The wireless went down yesterday on 
Dylans shift and he e-mailed Paul. I am sending 
Paul another e-mail letting him know about the 
switch.
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James Varieur Apr 29, 2006 04:08 PM 
He called and said he was in the deans office.. 
There were two computers he tried and niether 
would connect. Server not found. He called to see 
if it was a campus wide problem.
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