Service Request Ticket - # 14994

Service Request Information

CONTACT Name Palmer, Tina L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 01, 2006 08:52 AM
Department Student Success & Advising Office Phone 88732
Location Email palmert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty May 01, 2006 12:41 PM 
Both machines needed the latest Java VM installed.
Done.
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Michael Orr May 01, 2006 11:23 AM 
She's called in to check on this because she has
several projects that she needs her student
workers to get done and they can't do them without
banner access.
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Audrey Macken May 01, 2006 08:54 AM 
She has some student workers that need to get on 
banner to do some work, but when they try to 
connect, they come up with a blank page, and it 
says "done" in the bottom corner of the screen. 
She has tried old and new passwords.
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