Service Request Ticket - # 15001

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 01, 2006 10:34 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050138[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 18TVW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:91:5F:F1

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact thompsr@wou.edu 88071

Tracking

Entered by Date Memo
Rick Thompson
Email

Public
Entered by Date Memo
Shaun Gatherum May 01, 2006 12:00 PM 
Found power cable and switched monitor from 
digital to analog.
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Michael Orr May 01, 2006 10:35 AM 
Both systems are in the computer lab.
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Michael Orr May 01, 2006 10:35 AM 
The cable's missing with only one of the cpu's not
sure what's wrong with the others.
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Michael Orr May 01, 2006 10:34 AM 
This problem is also with 20050140[Edit Inv]. The plug that
connects the CPU to the electrical outlet is
evidently gone. She just told me this halfway
through the phone call. Odds are this is the only
problem.
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