Service Request Ticket - # 15006

Service Request Information

CONTACT Name Laux, Tami   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 01, 2006 11:52 AM
Department Student Health & Counseling Center Phone 88850
Location Email lauxt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040560[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 SFF, Pentium 4 Processor 540
Serial No. 317SK61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0050950, Appointments Pro

Wired NIC 00:11:43:B1:3E:08

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) May 01, 2006 04:52 PM 
she had put in her email as lauxt@WOU, changed it
to wou.edu. fixed.
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Audrey Macken May 01, 2006 04:29 PM 
Her emails are not reaching the recipients. She 
is getting a message that says "System 
Administrator undeliverable".
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Myron Hoeckle (Student) May 01, 2006 04:13 PM 
done.
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Brian Smith May 01, 2006 12:51 PM 
she will be back at 1:20
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Michael Orr May 01, 2006 11:53 AM 
She uses two computers for work and would like to
have the WOU number listed above set up to work
like her other system. She wants to make sure that
the calander works on the new system in Outlook as
well.
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