Service Request Ticket - # 15026

Service Request Information

CONTACT Name Babson, Jane   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 02, 2006 08:57 AM
Department Humanities Division Phone 88954
Location Email babsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20010840[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description M782, 17 inch flat screen monitor
Serial No. MX-08G157-47605-25D-BYJH Location PDR
TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) May 02, 2006 11:06 AM 
network connection lost

blah blah fixed...
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Myron Hoeckle (Student) May 02, 2006 10:48 AM 
on my way....
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Joe Crowe May 02, 2006 10:45 AM 
HU10831BABSONJ is the name from active directory.
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Myron Hoeckle (Student) May 02, 2006 10:14 AM 
called let her know that we need her wou # from
her machine.
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Myron Hoeckle (Student) May 02, 2006 10:11 AM 
20010840[Edit Inv] is a monitor.
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Joan Guralnick May 02, 2006 10:08 AM 
She just called back and wondered when I was 
gonig to send someone over.  I told her I would 
let the techs know she was anxious and that she 
had called back.
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Joan Guralnick May 02, 2006 09:00 AM 
The person who was using yahoo on this machine is 
gone and she would like it uninstalled.
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