Service Request Ticket - # 15030

Service Request Information

CONTACT Name Gamaney, Ligoy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 02, 2006 10:41 AM
Department Emeritus and Retired Faculty and Staff Phone 5033906431
Location Email gamanel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031369[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Precision Workstation 450 2.66GHz
Serial No. 8R4H251 Location PDR

CPU 2 Xeon 2.66GHz


OS Unknown Software MS Office Pro 2003 from P0049555, transfered from W#20030728 Acrobat Pro 7 from P0057687

Wired NIC 00:0D:56:F9:DC:5D

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact agonzal@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gonzalez
Email

Public
Entered by Date Memo
Andrew Gonzalez May 02, 2006 02:48 PM 
They needed to upgrade acrobat 6 pro to acrobat 7
pro. Did that. They can work with the pdf files
successfully now. Ligoy put in the order to have a
license purchased for 7 pro.
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Andrew Gonzalez May 02, 2006 01:29 PM 
going to take a look
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Joan Guralnick May 02, 2006 10:42 AM 
This is the machine they use to scan or send out 
documents.  I guess they can't use other machines 
for this function.  It has been happening a lot 
lately.
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