Service Request Ticket - # 15034

Service Request Information

CONTACT Name Smith, Robin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 02, 2006 01:15 PM
Department Social Science Phone 88357
Location Email smithr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030712[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 2QC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:FF:EE

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact agonzal@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gonzalez
Email

Public
Entered by Date Memo
Andrew Gonzalez May 03, 2006 03:16 PM 
gpupdate /force restored network drive mapping.
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James Varieur May 03, 2006 12:39 PM 
She is in her office now and will be there. She
will be out at 2:30-3:00. Tomorrow she will be
here 10am-3 pm. Jeanne dean in 321 can let you in
if she is not there.
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Ronni Luchterhand May 03, 2006 07:55 AM 
called, left message
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Courtney Wehner May 02, 2006 01:16 PM 
She came into work today and tried to reboot her 
computer to see if that would help, but they are 
still missing. She said that her H: was dim 
looking last night, but now it is back to normal, 
but the only drive there.
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