Service Request Ticket - # 15049

Service Request Information

CONTACT Name Lindsay, Lynne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 03, 2006 10:41 AM
Department College of Education Phone 88272
Location Email lindsayl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020775[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Intel P4-2.8GHz
Serial No. BRHNF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office XP Pro from P0043102

Wired NIC 00:07:E9:6A:00:EA

TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty May 03, 2006 11:23 AM 
I cleared her cookies and temp files.
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James Varieur May 03, 2006 10:45 AM 
She says she has to keep logging back in. She has 
rebooted, she is using explorer. Shs said she 
gets an error  "not responding at this time , 
thank you for sending report" She couldn't recall 
exactly what the error was. Seems to happen while 
using the wou e-mail.
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