Service Request Ticket - # 15072

Service Request Information

CONTACT Name Burke, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 05, 2006 09:23 AM
Department Phone 88818
Location Email burkem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20020533[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Laserjet 2200DN printer
Serial No. CNGSG21691 Location PDR

Model C7063A Hostname
Notes 19PPM, 1200DPI,350 Sheet input, NIC: 00-01-E6-9E-19-14 Ink/Toner Refill

Wired NIC 00:01:E6:9E:19:14

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact thompsr@wou.edu 88071

Tracking

Entered by Date Memo
Rick Thompson
Email

Public
Entered by Date Memo
Rick Thompson May 08, 2006 09:46 AM 
Checked and it is now working.  Talked to Kathy 
Alderson and she had some info on it. She saw it 
working. OK.
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Michael Orr May 05, 2006 09:24 AM 
It's not printing out print jobs, it's not putting
all jobs into the queue. The print quality was ok
the last time they were able to print from it so
the toner should be fine.
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