Service Request Ticket - # 15077

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 05, 2006 03:36 PM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031175[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. Location PDR

CPU G5 1.6GHz


OS Unknown Software Studio Code from ED licenses(see files), QuickTime 7 Pro from P0057077

Wired NIC 00:0D:93:C0:52:8E

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty May 08, 2006 01:38 PM 
I cleared out the profiles and that made 64GB
available. I told Joe about the issue and he said
that he would find a long-term solution for
cleaning out profiles.
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Brad Dougherty May 08, 2006 01:23 PM 
I'm headed up there right now.
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Courtney Wehner May 05, 2006 03:36 PM 
The 75 gigabyte hard drive appears to be out of 
space, and because of the way this machine is 
configured, we can't seem to delete any of the 
user files.  Our other G5s don't have this 
problem.  Help!
Thanks,
Scott
(recieved via e-mail)
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