Service Request Ticket - # 15107

Service Request Information

CONTACT Name Cempellin, Leda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 09, 2006 07:41 AM
Department Creative Arts/Art Phone 88326
Location Email cempelll@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040825[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 1600n Multi-functional Laser Printer
Serial No. 578KC41 Location PDR

Model 1600n Hostname
Notes Ink/Toner Refill

Wired NIC 00:00:F0:A3:60:B0

TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact agonzal@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gonzalez
Email

Public
Entered by Date Memo
Andrew Gonzalez May 10, 2006 03:25 PM 
Apparently Cathy McLean was having the same
problem as her, and it got fixed. So by way of
that fix, Leda's issue was fixed. Printer just
needed to be reset she told me.
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Mark Lyons May 09, 2006 07:44 AM 
20031411[Edit Inv] for computer. Saves files in computer, 
when she sends them to printer. She gets remote 
host did not accept data file. Cell phone contact 
503-917-1480. for if she is in meeting, call 
instead of office phone.
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