Service Request Ticket - # 15114

Service Request Information

CONTACT Name Gatimu, Margaret   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 09, 2006 12:17 PM
Department Education & Leadership Phone 88025
Location Email gatimum@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20020770[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 8200, Pentium 4-1.8GHZ
Serial No. 236GK11 Location PDR

CPU Unknown


OS Unknown Software

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public

Entered by Date Memo
Ronni Luchterhand May 10, 2006 10:51 AM
defragged drive... got programs to open pretty
well, only one file wouldn't open in dreamweaver.
was able to get it viewed in IE, she is going to
recreate the file (was too big for DW)
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Ronni Luchterhand May 10, 2006 09:47 AM
heading over
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Courtney Wehner May 10, 2006 09:29 AM
Called back and said that yes her computer is 
still freezing. She still needs someone to come 
and help her she said. Thanks
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Ronni Luchterhand May 10, 2006 08:11 AM
called, left message
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Courtney Wehner May 09, 2006 12:18 PM
She said to call her if she is needed. No error 
signs show up, and yesterday her computer was 
fine. 
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