Service Request Ticket - # 15123

Service Request Information

CONTACT Name Payton, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 09, 2006 03:21 PM
Department Phone 88967
Location Email paytons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031175[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. Location PDR

CPU G5 1.6GHz


OS Unknown Software Studio Code from ED licenses(see files), QuickTime 7 Pro from P0057077

Wired NIC 00:0D:93:C0:52:8E

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand May 12, 2006 10:14 AM 
called. let her know there are no drivers we can
install/nothing we can do for the problem.
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Andrew Gonzalez May 10, 2006 04:19 PM 
The scanner is an HP ScanJet 6300c. We don't have
the drivers for it on \\cougar\installs, and HP's
website doesn't have any OS X supported drivers
available to download in english. I tried
downloading the driver in another language (French
and German) but they wouldn't even download.
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Audrey Macken May 09, 2006 03:21 PM 
Good afternoon, we would like to get the software 
reinstalled for the HP Scanner that we use with 
the G-5 # 20031175[Edit Inv]. Thank you.
Sue

 Sue Payton
Technology Resource Center
Western Oregon University
Monmouth, OR 97361
503-838-8967
paytons@wou.edu
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